1. Introduction

Welcome to Manchester Home Extensions (https://homeextensionsmanchester.uk). We respect your privacy and are committed to protecting your personal data. This privacy policy informs you how we look after your personal data when you visit our website (regardless of where you visit it from) and tells you about your privacy rights and how the law protects you in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. The Data We Collect About You

Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you which you provide via our online quotation forms, including:

• Identity Data: First name, last name.
• Contact Data: Email address, telephone number.
• Property Data: Postcode, address, property type, and details/specifications of your proposed home extension project.
• Technical Data: IP address, browser type and version, time zone setting, and operating system when navigating the site.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we use your personal data in the following circumstances:

• To process your inquiry: To gather details regarding your home extension project and match your requirements with qualified, independent local building contractors and structural professionals operating across Greater Manchester.
• To contact you: To enable us or our vetted service partners to follow up on your quote request via phone, email, or SMS.
• Legitimate Interests: To manage and optimize our website performance, test user experience, and ensure the security of our platform.

4. Data Sharing and Disclosures

We operate as a localized information-gathering and digital marketing platform. By submitting your project details via our Forminator quotation form, you explicitly acknowledge and agree that your Identity, Contact, and Property Data will be shared with our network of independent, fully-vetted local construction partners and surveying specialists who service your area of Greater Manchester. They will use this information to calculate and provide your project cost estimates. We do not sell or rent your data to generic third-party marketing companies.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. Access to your personal data is strictly limited to administrative staff and the specific matched service contractors managing your quote request.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements (typically up to 12 months for standard project inquiries).

7. Your Legal Rights

Under UK data protection laws, you have rights in relation to your personal data, including the right to request access, correction, erasure, or restriction of your personal data, as well as the right to object to processing. If you wish to exercise any of these rights, please contact our data administrator at quotes@homeextensionsmanchester.uk.